Hi,

I am having a problem resetting my pc. I went to settings > update & security > > Recovery > Reset This PC. I got to the black screen with the windows logo saying something like "Resetting this pc %10" but when it got around %30 I got a blue screen saying "There was a problem resetting your PC. No changes were made". How do I fix this or how do I reset my pc WHILE keeping my windows 10 license.

Please help.

I didn't find the right solution from the Internet.

References:-
http://www.tomshardware....2/problem-resetting.html
Telematics System Video

Thanks!